Policies
Our Commitment to You: At Health Products Direct, Inc., we are committed to bring you the highest quality
health care products at the lowest price.

Health Products Direct, Inc. will never sell, distribute or use our customers personal information for any
purpose other than to process orders and submit e-mail correspondence.

Shipping and handling are calculated at check out. Orders totaling over $99 will be shipped for free.

We only ship to U.S. addresses.

Merchandise and product prices are subject to change without notice.

Health Products Direct reserves the right to cancel any order.

Sale items are subject to change without notice and are honored solely at the discretion of Health Products
Direct, Inc.

FOR REFUND OR EXCHANGE: Within 60 days of the original purchase date, you may return or exchange any
product for a full refund, less original shipping costs. Refunds will be posted  to your credit card within 48 hours -
not including weekends.

For sanitary reasons, refunds and exchanges will not be honored on pillows that have been used.

Credit will not be issued on merchandise that Health Products Direct that is not received back from the customer.

After 60 days, returns will be accepted in accordance with the warranty of the product.

How to return or exchange an item: CLICK HERE to contact our customer service department for a RA (Return
Authorization) number. Please request a RA number prior to returning items. Only items with prior RA #'s will be
accepted. Return address: Health Products Direct, 1565 Cliff Road, Suite 7, Eagan, MN 55122.

Damaged goods: Please report any item received damaged within 48 hours of delivery. Liability for damaged
items reported after 48 hours cannot be verified and will not be honored.

Health Products Direct, Inc records the order numbers for items shipped. Please reference the order number
with any claim for damaged products.

Disclaimer: The Content in this site is not intended to be a substitute for professional medical advice, diagnosis
or treatment. Always seek the advice of your physician or other qualified health provider with any questions you
may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it
because of something you have read or purchased on Healthproductsdirect.com,Inc's website. If you think you
may have a medical emergency, call your doctor or 911 immediately.

This site and information herein is provided for product informational purposes only. You should contact your
physician for further information, diagnosis, testing, or advice on how to use the information/products listed in
this site. If you have a medical problem, we recommend you always seek professional medical advice from your
physician or other health care professional.

All material provided through Healthproductsdirect.com is for informational purposes only. Consultation and
examination by your own physician regarding the applicability of these opinions and recommendations is
strongly encouraged.

Prescriptions are required for TENS units.

Health Products Direct, Inc. All rights reserved.
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